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We provide 24/7 real-time chat support with knowledgeable agents dedicated to making every client interaction fast, helpful, and memorable.
REAL-TIME SUPPORT, LASTING IMPRESSIONS
We provide fast, accurate email support and ticket handling that turn every client inquiry into a positive experience building loyalty with every response.
Multilingual Expertise, Remarkable Service
With every call, our experienced agents resolve issues quickly and professionally building confidence in your brand with every interaction.
Expert Solutions, Every Interaction
We engage with client customers where they are building brand reputation, responding to inquiries, and turning every social interaction into an opportunity.
TARGETED LEAD GENERATION & BRAND AWARENESS
Our KYC and compliance experts ensure seamless onboarding, rigorous verification, and clear communication to keep your business secure and compliant at every step.
Real-Time Support, Lasting Impressions
With personalized outreach and data-driven retention strategies, we turn at-risk users into loyal customers and help your business thrive.
Proactive Service, Seamless Workflow
We can seamlessly scale our call center resources up or down to meet your campaign needs, ensuring optimal cost-effectiveness.
Gain valuable insights into campaign performance with our comprehensive reporting and analytics tools.
VeloCX specializes in niche industries such as forex trading, iGaming, startups, and professional firms. Our team understands your industry’s regulatory requirements, client expectations, and operational needs. VeloCX commit to deliver support that’s not just fast, but fully aligned with your business goals.
Yes. VeloCX provides round-the-clock coverage to ensure your clients always get the help they need, no matter the time zone or platform.
We follow strict data privacy protocols and industry best practices for KYC, AML, and GDPR compliance. Our agents are trained to handle sensitive information securely and to follow your specific compliance guidelines.
Absolutely. Our team can work with your current CRM, ticketing platforms, trading or gaming systems, and communication tools to deliver seamless support without disrupting your operations.
Our phone support is completely optional. You can choose the channels that best fit your clients’ needs: live chat, email/tickets, phone, or all three.
Yes. We have agents fluent in multiple languages to help you expand globally and better serve your diverse client base.
We don’t just handle incoming requests, you we can proactively reach out to inactive clients, manage loyalty campaigns, and provide feedback insights to keep your users engaged and loyal.
Depending on your requirements, we can have your dedicated support team up and running in as little as 2–4 weeks.
We offer flexible pricing options and can be tailored to fit your budget and growth stage.
Contact us for a free consultation. We’ll discuss your needs, recommend the best service plan, and design a customized support solution for your business.
VeloCX specializes in niche industries such as forex trading, iGaming, startups, and professional firms. Our team understands your industry’s regulatory requirements, client expectations, and operational needs. VeloCX commit to deliver support that’s not just fast, but fully aligned with your business goals.
Yes. VeloCX provides round-the-clock coverage to ensure your clients always get the help they need, no matter the time zone or platform.
We follow strict data privacy protocols and industry best practices for KYC, AML, and GDPR compliance. Our agents are trained to handle sensitive information securely and to follow your specific compliance guidelines.
Absolutely. Our team can work with your current CRM, ticketing platforms, trading or gaming systems, and communication tools to deliver seamless support without disrupting your operations.
Our phone support is completely optional. You can choose the channels that best fit your clients’ needs: live chat, email/tickets, phone, or all three.
Yes. We have agents fluent in multiple languages to help you expand globally and better serve your diverse client base.
We don’t just handle incoming requests, you we can proactively reach out to inactive clients, manage loyalty campaigns, and provide feedback insights to keep your users engaged and loyal.
Depending on your requirements, we can have your dedicated support team up and running in as little as 2–4 weeks.
We offer flexible pricing options and can be tailored to fit your budget and growth stage.
Contact us for a free consultation. We’ll discuss your needs, recommend the best service plan, and design a customized support solution for your business.
